FAQs

What should I do if garbled characters and segmentation faults occur during hb installation?

Symptom

Garbled characters and segmentation faults occur during the execution of the python3 -m pip install --user ohos-build command.
Possible Causes

pip is of an early version.
Solutions

Upgrade pip.
```
python3 -m pip install -U pip
```

Symptom

The message "cannot import 'sysconfig' from 'distutils'" is displayed during the execution of the python3 -m pip install --user ohos-build command.
Possible Causes

The distutils module is unavailable.

Solutions

Install distutils.

sudo apt-get install python3.8-distutils

Symptom

The message "module 'platform' has no attribute 'linux_distribution'" is displayed during the execution of the python3 -m pip install --user ohos-build command.
Possible Causes

There is a compatibility issue of python3-pip.

Solutions

Reinstall pip.

sudo apt remove python3-pip
curl https://bootstrap.pypa.io/get-pip.py -o get-pip.py
python get-pip.py

Symptom

The message "Could not find a version that satisfies the requirement ohos-build" is displayed during the execution of the python3 -m pip install --user ohos-build command.
Possible Causes

The installation fails due to poor network connectivity.
Solutions
1. Ensure that your computer has a good network connection. If the network connection is unstable, rectify the network fault and reinstall hb.
2. If the network is functional, run the following commands to install hb by specifying a temporary PyPI source:
```
python3 -m pip install -i https://pypi.tuna.tsinghua.edu.cn/simple ohos-build
```

Symptom

The message "ImportError: No module named apt_pkg" is displayed when an unidentifiable command is executed on the Linux server.
Possible Causes

There is a compatibility issue of python3-apt.

Solutions

Reinstall python3-apt.

sudo apt-get remove  python3-apt
sudo apt-get install python3-apt