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README
Apache-2.0
输入图片说明 输入图片说明 输入图片说明

简介

H5做的在线客服对话窗口,类似百度商桥。结合后端功能有:

  1. 支持手机端、电脑端。
  2. 聊天记录使用ELK持久化保存。支撑巨量聊天记录无延迟
  3. 支持离线消息。上线后自动接收离线消息
  4. 聊天中,上滑可无感加载历史聊天记录
  5. 用户打开聊天窗口时自动给用户发送欢迎语、常见问题
  6. 当用户发送消息,但客服不在线时,会自动发送设置好的一段文字给用户
  7. 对已录入的常见问题进行自动匹配、自动回复。
  8. 本地消息存储,最新消息的本地缓存,极致流畅度
  9. 支持图片上传、发送图片、图片放大。
  10. 支持表情
  11. 新消息提醒。当我跟A用户正在聊天,B用户给我发来消息,顶部实时显示别的用户发来的新消息提醒
  12. 支持自定义插件,如发送订单、更多自定义表情、发送商品、发送位置、文件、名片、礼物……都可以用插件方式扩展。
  13. 支持自定义心跳及心跳包扩展
  14. 支持断线自动重连

快速体验

可以进入我们这个客服项目的网站,快速测试体验:
www.kefu.zvo.cn

使用及开发

懒人极速体验代码

新建一个HTML文件,其内容如下,直接用浏览器打开即可看到效果。适用于懒人。

<!DOCTYPE html>
<html lang="zh-cn"><head><meta http-equiv="Content-Type" content="text/html; charset=UTF-8">
<title>DEMO</title>
</head>
<body>
<script src="https://res.weiunity.com/wm/wm.js"></script>
<script src="https://res.weiunity.com/kefu/dev/h5Pc/h5Pc.js"></script>
<button onclick="kefu.ui.chat.entry('365fef747a9e493fb631b621ee36eed1');">打开PC端客服聊天窗口</button>
</body>
</html>

更多更详细的文档,已托管在码云文档,请看下面

码云托管的前端扩展及开发的详细文档

输入图片说明 文档地址:
https://gitee.com/leimingyun/dashboard/wikis/leimingyun/kefujs-api-interface-of/preview?sort_id=3663196&doc_id=1274007

客服系统后端服务的Java源代码

https://gitee.com/leimingyun/yunkefu

与第三方系统对接,API接口文档

如果您已经有现有的系统,想给自己的系统增加一个在线客服功能模块,你可以快速利用本客服系统提供的API接口,快速将云客服嵌入到您自己的系统中去。API文档可参考:
https://e.gitee.com/leimingyun/doc/share/60f7bc4cb4fb2338/?sub_id=7957633

系统安装到自己服务器,安装文档

https://e.gitee.com/leimingyun/doc/share/60f7bc4cb4fb2338/?sub_id=7954273

其他

作者:管雷鸣
微信:xnx3com
产品官网:www.kefu.zvo.cn
公司官网:www.leimingyun.com
QQ交流群:763362335

已有知识产权保护,如果用于商业用途,没事,随便用吧!!

开源项目

致力于开源基础化信息建设,如有需要,可直接拿去使用。这里列出了我部分开源项目:

项目 star数量 简介
wangmarket CMS 私有部署自己的SAAS建站系统
obs-datax-plugins Datax 的 华为云OBS 插件
templatespider 扒网站工具,所见网站皆可为我所用
FileUpload 文件上传,各种存储任意切换
cms client 云服务深度结合无服务器建站
kefu.js https://gitee.com/mail_osc/kefu.js
msg.js 轻量级js消息提醒组件
translate.js 三行js实现 html 全自动翻译
WriteCode 代码生成器,自动写代码
log Java日志存储及读取
layui translate Layui的国际化支持组件
http.java Java8轻量级http请求类
xnx3 Java版按键精灵,游戏辅助开发
websocket.js js的WebSocket框架封装
email.java 邮件发送
notification.js 浏览器通知提醒工具类
pinyin.js JS中文转拼音工具类
xnx3_weixin Java 微信常用工具类
xunxian QQ寻仙的游戏辅助软件
wangmarket_shop 私有化部署自己的 SAAS 商城
wm Java开发框架及规章约束
yunkefu 私有化部署自己的SAAS客服系统
javadoc 根据标准的 JavaDoc 生成接口文档
elasticsearch util 用sql方式使用Elasticsearch
AutoPublish Java应用全自动部署及更新
aichat 智能聊天机器人
yunbackups 自动备份文件到云存储及FTP等
chatbot 智能客服机器人
java print Java打印及预览的工具类
…………
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简介

H5在线客服,引入一行js代码拿来即用!支持手机、电脑、APP、小程序。可一键部署自己私有SAAS云客服平台 展开 收起
JavaScript 等 3 种语言
Apache-2.0
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